Step 1: 24 Hour Emergency Contact 

The restoration process kicks off as soon as you reach out to us. SERVPRO of Norwood/West Roxbury is on standby 24/7 for all water emergencies, no matter their size. Time is of the essence when it comes to water damage, and immediate action is key. Even a brief delay of a few hours can significantly escalate the severity of the damage.

When you contact us, our team responds promptly to assess the situation and develop a plan tailored to your specific needs. Our trained professionals utilize specialized equipment to extract standing water quickly and efficiently, minimizing further damage to your property.

We understand the stress and disruption that water damage can cause, which is why we work swiftly to restore your home or business to its pre-damaged condition. Our team is committed to providing exceptional service and ensuring that the restoration process is as smooth and hassle-free as possible for you.

At SERVPRO of Norwood/West Roxbury, we prioritize your safety and satisfaction. Our goal is to mitigate the impact of water damage on your property and your life, allowing you to return to normalcy as soon as possible.



We Answer the Phone Ready to Help
Call Today - (781) 769-9125

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Norwood / West Roxbury has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment