Recent Water Damage Posts

Drowning in Damage in Norwood West Roxbury? Trust Our Water Restoration Experts to Save the Day 

2/7/2024 (Permalink)

Orange background with text and SERVPRO logo Water damage may present a formidable challenge, but with the right team of water restoration experts, recovery is not only feasible but efficient.

Water damage can strike suddenly, wreaking havoc on homes and businesses alike. Whether caused by a burst pipe, flooding, or a leaky roof, the aftermath of water damage can be overwhelming. In such times of crisis, having a dependable team of water restoration experts is crucial to salvage your property and restore it to its former state. Let’s delve into the significance of professional water restoration services and why entrusting experts is key to turning the tide.

  • Swift Response to Mitigate Further Damage: Time is of the essence when water damage occurs. Professional water restoration experts understand this urgency and act swiftly to mitigate further damage. Their prompt intervention can prevent mold growth, structural issues, and other long-term consequences by swiftly removing standing water and initiating the drying process.
  • Thorough Assessment and Planning: Water damage restoration isn't a one-size-fits-all endeavor. Each case is unique, necessitating a comprehensive assessment of the damage. Experts meticulously inspect affected areas, identify potential hazards, and devise a tailored restoration plan. This ensures that every facet of the damage is addressed effectively.
  • State-of-the-Art Equipment and Techniques: Equipped with cutting-edge tools and techniques, professional water restoration teams efficiently handle water damage. They utilize industrial-strength water extractors, dehumidifiers, and drying equipment to eliminate excess water and moisture swiftly. This advanced equipment expedites the drying process and minimizes the risk of secondary damage.
  • Mold Remediation: Mold growth is a significant risk associated with water damage, with mold colonies potentially forming within 24-48 hours in damp environments. Water restoration experts possess the expertise to identify and eradicate mold, ensuring a safe and healthy living or working environment.
  • Insurance Liaison and Documentation: Dealing with insurance companies post-water damage can be complex and time-consuming. Water restoration professionals often have experience liaising with insurance providers. They can aid in documenting the damage, providing accurate assessments, and facilitating a smoother claims process.
  • Comprehensive Restoration Services: Professional restoration services extend beyond water extraction and drying. They encompass a wide array of tasks including repairing structural damage, restoring damaged belongings, and ensuring overall safety and functionality of the property. This comprehensive approach leaves no stone unturned in the restoration process.
  • Peace of Mind for Homeowners and Business Owners: Facing water damage can be emotionally taxing. Hiring water restoration experts offers peace of mind, knowing that trained professionals are handling the situation. This allows homeowners and business owners to focus on rebuilding and moving forward confidently.

Water damage may present a formidable challenge, but with the right team of water restoration experts, recovery is not only feasible but efficient. Relying on professionals to manage the restoration process ensures a thorough and effective response, providing the best chance to salvage your property and move beyond the damage. When submerged in distress, don't hesitate to call on the expertise of water restoration professionals to turn the tide in Norwood West Roxbury.

SERVPRO Of Norwood West Roxbury stands as the premier choice in Cleanup and Restoration for residential and commercial buildings afflicted by fire, mold, water, and storm damage.

Commercial Water Damage Restoration Specialists in Norwood West Roxbury. 

12/7/2023 (Permalink)

Dehumidifier  in room Commercial water damage restoration specialists are the unsung heroes navigating the aftermath of water-related disasters.

Water damage poses a quiet but formidable threat to commercial properties, causing not only physical harm but also significant financial and operational setbacks.

In times of crisis, commercial water damage restoration specialists emerge as the unsung heroes, diligently working behind the scenes to restore normalcy. Let's delve into the essential role these specialists play and why their expertise is paramount in addressing water-related emergencies in Norwood West Roxbury.

The Stealthy Adversary: Water damage, stemming from sources like burst pipes, flooding, leaks, or natural disasters, is a pervasive issue with far-reaching consequences for commercial properties. Beyond visible destruction, the aftermath may include mold growth, structural compromise, and damage to valuable assets, leading to substantial financial losses if not promptly and effectively managed.

The Function of Commercial Water Damage Restoration Specialists:

  1. Prompt Response and Assessment: Recognizing the time-sensitive nature of mitigating water-related disasters, these specialists respond swiftly to assess the damage's extent and devise an effective restoration plan. Timely intervention prevents secondary damage and minimizes the overall impact on the property.
  2. State-of-the-Art Equipment and Techniques: Equipped with cutting-edge tools and technology, these specialists efficiently extract water, dehumidify affected areas, and restore the property to its pre-damage condition. Utilizing powerful water pumps and industrial-grade dehumidifiers, they leverage advanced equipment to expedite the restoration process.
  3. Thorough Restoration Planning: Acknowledging the uniqueness of each water damage scenario, commercial water damage restoration specialists meticulously evaluate the situation, identifying the most suitable course of action. This planning includes considerations for structural integrity, potential mold growth, and the preservation of valuable assets.
  4. Proficiency in Mold Remediation: Following water damage, the looming risk of mold growth is a major concern. Specialists in commercial water damage restoration possess expertise in mold remediation techniques, ensuring thorough cleaning and treatment of affected areas to prevent future infestations. This expertise is vital for maintaining a safe and healthy working environment.
  5. Coordination with Stakeholders: Effective communication and coordination with property owners, insurance providers, and other stakeholders are integral to the restoration process. Serving as liaisons, commercial water damage restoration specialists provide transparent updates, ensuring all involved parties are informed about progress and next steps.

Commercial water damage restoration specialists are the unsung heroes navigating the aftermath of water-related disasters. Their expertise, coupled with advanced equipment and a commitment to swift, efficient restoration, plays a pivotal role in minimizing the impact on businesses and communities. Recognizing and appreciating the invaluable work of these specialists enhances our understanding of the value they bring and underscores the importance of their role in protecting commercial properties from the subtle threat of water damage in Norwood West Roxbury.


SERVPRO Of Norwood West Roxbury is The #1 Choice in Cleanup and Restoration of commercial buildings’ fire damage.

How Does Water Damage Start in Norwood West Roxbury?

10/27/2023 (Permalink)

water damage on floor How Does Water Damage Start in Norwood West Roxbury? Water doesn't stand a chance against SERVPRO Of Norwood West Roxbury

Understanding how water damage starts is crucial for prevention and timely intervention. Here are various ways water damage can initiate and explore the ripple effect it can have on our homes.

  1. Leaky Roofs and Damaged Shingles: Leaky roofs, often caused by damaged or missing shingles, allow water to seep into the attic and other structural components of the house. Over time, this infiltration can lead to rotting wood, weakened ceilings, and eventually, water stains on interior walls.
  2. Faulty Plumbing: Leaky pipes, burst hoses, and faulty plumbing fixtures are notorious for initiating water damage. A small, unnoticed leak can quickly escalate, causing damage to walls, flooring, and even the foundation of the house. Regular inspections and prompt repairs are essential to mitigate the risks associated with plumbing-related water damage.
  3. Clogged Gutters and Downspouts: Gutters and downspouts play a crucial role in directing rainwater away from the house. When they become clogged with debris such as leaves, twigs, and dirt, water can overflow and saturate the exterior walls. This can lead to structural damage, mold growth, and erosion around the foundation.
  4. Poorly Sealed Windows and Doors: Inadequately sealed windows and doors provide an entry point for water, especially during heavy rain or storms. Over time, water infiltration can lead to rotting frames, damaged drywall, and compromised structural integrity. Regularly inspecting and resealing these entry points can help prevent water damage.
  5. Basement Flooding: Basements are particularly vulnerable to water damage due to their location below ground level. Heavy rainfall, poor drainage, or a high water table can result in basement flooding. This can cause extensive damage to walls, flooring, and valuable possessions stored in the basement.
  6. Appliance Leaks: Household appliances, such as washing machines, dishwashers, and water heaters, can be sources of water damage if they develop leaks. A malfunctioning appliance or a worn-out hose can release water into the surrounding areas, leading to damage to floors, walls, and nearby possessions.

Recognizing the signs and addressing the root causes promptly is essential for preventing extensive and costly damage. Regular maintenance, timely repairs, and a proactive approach to potential water entry points can safeguard your home from the silent threat of water damage. By understanding how water damage starts, we empower ourselves to protect our homes and ensure a dry and secure living environment for years to come.

Water doesn't stand a chance against SERVPRO Of Norwood West Roxbury commercial and residential remediation services. We're not just another remediation company; we're your partners in ensuring a safe, healthy environment. So, if you're facing a water problem, don't hesitate. You can reach a member of our team 24/7/365.

Preventing Ice Dams: A Guide to Protecting Your Home in Norwood West Roxbury

10/18/2023 (Permalink)

White background with and SERVPRO® logo Preventing ice dams not only preserves your home's structural integrity but also keeps your energy bills in check and ensures a cozy winter.

Winter can be a magical time of year, but it also brings its fair share of challenges, especially for homeowners in Norwood West Roxbury, MA.

One of the most common and potentially damaging issues during the winter months is the formation of ice dams on your roof. You can prevent ice dams from forming and protect your home. Learn what ice dams are, why they occur, and most importantly, how to prevent them.

Understanding Ice Dams

Ice dams are ridge-like accumulations of ice that form at the edge of your roof. They prevent melting snow and ice from draining off your roof, leading to water backing up and potentially seeping into your home. The process typically unfolds as follows:

  • Snow Accumulation: A layer of snow blankets your roof.
  • Heat Loss: Heat from your home escapes through the roof, causing the snow on the upper section to melt.
  • Freezing Point: As the melted water reaches the lower, colder portion of the roof (usually near the eaves), it refreezes, forming a dam of ice.
  • Water Backup: More snow continues to melt and flow toward the ice dam, eventually creating a pool of water that can find its way into your home through gaps in your roof or siding.

Why Preventing Ice Dams is Crucial

Ice dams can wreak havoc on your home in several ways:

  • Roof Damage: The weight of ice dams can damage your roof's structure and shingles, leading to costly repairs.
  • Water Damage: As the ice dams trap water on your roof, it can find its way into your home through ceilings, walls, and insulation, causing extensive interior damage.
  • Mold and Mildew: Moisture infiltration can foster the growth of mold and mildew, which can pose health risks to your family.
  • Energy Loss: Ice dams often form as a result of heat escaping from your home. This means you're losing valuable energy and driving up your heating bills.

Preventing Ice Dams: Tips and Techniques

Now that you understand the potential risks, let's explore some practical steps to prevent ice dams:

  • Proper Insulation: Ensure your attic is well-insulated to prevent heat from escaping through the roof. Adequate insulation will keep the roof temperature uniform, reducing the chances of ice dam formation.
  • Ventilation: Install roof and soffit vents to allow cool air to circulate through the attic. This helps maintain a consistent roof temperature, preventing snowmelt.
  • Seal Gaps and Leaks: Seal any gaps, cracks, or openings in your roof, walls, and attic to minimize warm air leakage.
  • Attic Air Sealing: Air sealing your attic can prevent warm air from escaping into the attic space.
  • Roof Raking: After a heavy snowfall, use a roof rake to remove excess snow from the lower sections of your roof. This reduces the amount of snow available for melting and ice dam formation.
  • Ice Dam Membranes: Consider installing an ice and water shield membrane under your roofing material, especially near the eaves, to prevent water infiltration.
  • Gutter Maintenance: Keep your gutters clean and free of debris, allowing for proper water drainage. Consider installing heated gutter cables to prevent ice buildup.
  • Professional Inspection: Schedule regular inspections with a roofing professional to identify and address potential issues before they become major problems.

By taking proactive steps to insulate your home, improve ventilation, and practice regular maintenance, you can significantly reduce the risk of ice dam formation. Preventing ice dams not only preserves your home's structural integrity but also keeps your energy bills in check and ensures a cozy, dry winter season indoors. Remember, a little prevention now can save you a lot of trouble and expense down the road. Stay warm, stay dry, and enjoy the winter season to the fullest in East Dedham, MA!


SERVPRO® Of Norwood West Roxbury is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage. Call us today at (781) 769-9125

Dealing with Water Damage: A Comprehensive Guide

9/6/2023 (Permalink)

White background with text and SERVPRO logo Whether it's from a burst pipe, a leaky roof, a flood, or any other source, the aftermath of water damage can be overwhelming.

Whether it's from a burst pipe, a leaky roof, a flood, or any other source, the aftermath of water damage can be overwhelming. With the right knowledge and quick action, you can minimize the damage and ensure a smoother recovery process. Here are the essential steps to take when faced with water damage.

Ensure Safety First: Turn off the power to the affected area to avoid electrical hazards. If necessary, wear protective gear such as rubber gloves and waterproof boots to prevent contact with contaminated water.

Identify the Source and Stop It: Determine the source of the water and take immediate steps to stop it. If it's a burst pipe, turn off the water supply to that area or the entire house. For roof leaks, place buckets or tarps to divert water away from the damaged area temporarily. 

Document the Damage: Take photographs or videos of the water damage before you begin cleanup or contact your insurance company. Proper documentation can help support your insurance claim.

Call Your Insurance Company: Contact your homeowner's insurance provider as soon as possible to report the water damage. Provide them with all the necessary information, including photos and videos, so they can initiate the claims process. Be sure to ask about the specific coverage and deductible for water damage in your policy.

Remove Water and Moisture: The longer water sits, the more damage it can cause. Begin the drying process immediately by removing excess water using pumps, wet/dry vacuums, or towels. Open windows and doors to encourage ventilation and help speed up the drying process.

Salvage Valuables: Remove valuable and sentimental items from the affected area to prevent further damage. Furniture, electronics, and personal belongings should be relocated to a dry and safe place. 

Prevent Mold Growth: Mold can start growing within 24 to 48 hours after water damage occurs. To prevent mold growth, thoroughly dry and disinfect the affected area. Use fans and dehumidifiers to reduce humidity levels, and consider using mold-resistant products during repairs.

Assess Structural Damage: Check for any structural damage that may have occurred due to the water. This includes inspecting walls, ceilings, floors, and the foundation. If you suspect structural issues, consult with a professional contractor or engineer.

Repair and Restore: Once the affected area is completely dry, you can start the repair and restoration process. Depending on the extent of the damage, you may need to replace drywall, insulation, flooring, or other structural components. Work with reputable contractors or restoration specialists to ensure quality repairs.

Prevent Future Water Damage: After the cleanup and restoration are complete, take steps to prevent future water damage. Regularly inspect your home for leaks, maintain your plumbing system, and consider installing a sump pump or backflow preventer if you're in a flood-prone area.

Dealing with water damage can be stressful, but by following these steps and acting quickly, you can minimize the damage and ensure a smoother recovery process. Remember that safety should always be your top priority, and seeking professional help when needed can make a significant difference in the outcome. With proper precautions and a well-executed plan, you can restore your home to its former glory and safeguard it against future water damage.
SERVPRO Of Norwood West Roxbury is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage. If you are looking for assistance, just click on the contact us page, and someone will be in touch shortly.

 3 Top Causes of Fall Water in Norwood West Roxbury, MA Damage

8/23/2023 (Permalink)

Green background with orange SERVPRO logo and title. The fall season poses unique challenges for homeowners, with rainfall, fallen leaves, and temperature fluctuations leading to various sources of water

The fall season poses unique challenges for homeowners, with rainfall, fallen leaves, and temperature fluctuations leading to various sources of water damage. Here are the three top causes of fall water damage and how to prevent them to safeguard our homes during this season.

The abundance of falling leaves, twigs, and debris during autumn can easily accumulate in gutters and downspouts, obstructing the proper flow of rainwater. When gutters are clogged, rainwater cannot be efficiently directed away from the roof and foundation of the house, causing potential leaks and water seepage.

Prevention Tips:

  • Regularly clean gutters and downspouts, especially during the fall season.
  • Trim trees near your house to minimize the number of leaves falling onto the roof and gutters.
  • Check for any signs of damage to the gutters and downspouts, and promptly repair or replace any compromised sections.
  • As temperatures fluctuate during fall, any cracks or gaps in the exterior of your home can become potential entry points for water.
  • Inspect the exterior of your home thoroughly, paying close attention to vulnerable areas like the roof, siding, and foundation. 
  • Ensure that the seals around windows and doors are intact. 
  • Maintain proper ventilation in attics and crawl spaces to regulate temperature and humidity, reducing the risk of moisture-related damage.

Clogged gutters and downspouts, water seepage through cracks and gaps, and a leaking roof are three common culprits that can wreak havoc during this season. Regular inspections, proper maintenance, and timely repairs are key to safeguarding our homes and ensuring a worry-free autumn experience.


When it comes to cleanup and restoration services for fire, mold, water, and storm damage in both residential and commercial buildings, SERVPRO of Norwood West Roxbury proudly holds the top position as the number one choice. Our services extend to various areas, including Dedham, East Dedham, Endicott, Medfield, Norwood Centre, Norwood, Walpole, MA, and Westwood, MA. Trust us to provide unparalleled expertise and dedication to bring your property back to its original condition.

Restoring Brilliance: A Comprehensive Guide to Rebuilding After Water Damage

7/7/2023 (Permalink)

Green box with text and orange SERVPRO logo This step-by-step guide presents a comprehensive approach to rebuilding a building after water damage

Water damage can have devastating consequences for any building, wreaking havoc on its structural integrity, functionality, and aesthetics. Whether caused by floods, burst pipes, or leaks, addressing the aftermath of water damage requires immediate action and careful planning to ensure successful restoration. This step-by-step guide presents a comprehensive approach to rebuilding a building after water damage, guaranteeing a safe, efficient, and visually appealing transformation.

Step 1: Evaluate the Scope of Damage: Before initiating the rebuilding process, it is crucial to conduct a thorough evaluation of the water damage. Seek the expertise of professional inspectors or reputable restoration companies to determine the extent of structural, electrical, and mold-related harm. This assessment will provide valuable insights needed to plan the restoration effectively.

Step 2: Prioritize Safety: Safety should always be the foremost concern when working on a water-damaged building. Before entering the premises, ensure that the electrical power is shut off to prevent potential hazards. Take necessary precautions to avoid slips, falls, and exposure to contaminated water. Utilize appropriate personal protective equipment (PPE) such as gloves, masks, and boots.

Step 3: Water Extraction and Drying: Water removal is a critical step in the restoration process. Utilize industrial-grade pumps, wet vacuums, and dehumidifiers to eliminate standing water from affected areas. Promote proper air circulation by opening windows, using fans, and employing specialized drying equipment. Eliminating excess moisture is imperative to prevent mold growth and further damage to the structure.

Step 4: Mold Remediation: Moisture-laden environments provide ideal conditions for mold growth. If mold is detected, consult professionals experienced in mold remediation. They will assess the extent of mold contamination, conduct thorough cleaning, and ensure proper ventilation to prevent future mold outbreaks. Taking prompt action will protect the health of occupants and preserve the building's integrity.

Step 5: Structural Repairs: Once the affected areas are dry and mold-free, it's time to address structural damage. Engage qualified contractors or construction professionals to repair weakened walls, floors, ceilings, and foundation. Reinforce compromised structures, replace damaged materials, and ensure compliance with building codes and regulations. Conduct necessary plumbing repairs and inspections to prevent future water-related issues.

Step 6: Electrical and HVAC Systems: Water damage can significantly impact electrical and HVAC (heating, ventilation, and air conditioning) systems, posing potential safety hazards. Enlist licensed electricians and HVAC technicians to thoroughly inspect, repair, or replace damaged components. Ensure that all systems meet safety standards and regulations before reconnecting utilities.

Step 7: Interior Restoration: The rebuilding process also entails restoring the interior spaces to their former glory. Assess and replace damaged insulation, drywall, flooring, and fixtures. Repaint walls, applying mold-resistant coatings where necessary. Consider utilizing waterproof materials for added protection in the future. Consult with interior designers or decorators to envision and create functional, aesthetically pleasing spaces.

Step 8: Prevention and Preparedness: To mitigate the risk of future water damage, implement preventive measures. Install water detection systems, reinforce waterproofing measures, and regularly inspect plumbing and roof systems. Educate occupants on proactive steps to prevent water-related accidents and encourage immediate reporting of leaks or other issues.

Reconstructing a building after water damage requires meticulous planning, careful execution, and collaboration among various professionals. By following this comprehensive guide, you can navigate the restoration process confidently, ensuring the safety, functionality, and beauty of the rebuilt structure.

SERVPRO Of Norwood West Roxbury remains the top choice for cleanup and restoration services for residential and commercial buildings affected by fire, mold, water, and storm damage. Our services extend to Dedham, East Dedham, Endicott, Medfield, Norwood Centre, Norwood, Walpole, MA, and Westwood, MA.

How to prepare for a rainstorm 

4/28/2023 (Permalink)

Storm image in background with blue box overlay Rainstorms can come on suddenly and unexpectedly, and it's important to be prepared.

Rainstorms can come on suddenly and unexpectedly, and it's important to be prepared. Learn how to prepare for a rainstorm and what steps you can take to minimize damage and stay safe.

  • Check the weather forecast: Before you head out, make sure to check the weather forecast. This will help you determine if a rainstorm is likely and when it is expected to arrive. You can plan your activities accordingly and be prepared for any changes in the weather.
  • Make a plan: If you live in an area prone to heavy rain, it's important to have a plan in case of a rainstorm. This includes knowing where to go if you need to evacuate and having an emergency kit with essentials such as food, water, and a first aid kit.
  • Protect your home: To protect your home from rain damage, make sure that your gutters are clear of debris and that your roof is in good condition. This will prevent water from seeping into your home and causing damage. You may also want to invest in sandbags to prevent flooding in low-lying areas.
  • Pack accordingly: If you're planning a trip during the rainy season, make sure to pack accordingly. Bring rain gear such as a waterproof jacket and boots, as well as an umbrella. You may also want to pack a change of clothes and waterproof bags to keep your belongings dry.
  • Secure loose items: Before a rainstorm arrives, make sure to secure any loose items outside, such as patio furniture or outdoor toys. This will prevent them from being blown away by the wind or causing damage during the storm.
  • Stay indoors: During a rainstorm, it's best to stay indoors if possible. Avoid driving unless it is necessary, as rain can make roads slippery and reduce visibility. If you do need to go outside, make sure to wear appropriate rain gear and stay away from downed power lines or standing water.
  • Stay informed: Finally, stay informed during a rainstorm. Listen to local news and weather reports for updates and alerts. Be aware of any potential dangers, such as flooding or landslides, and take appropriate action to stay safe.

Preparing for a rainstorm is essential for minimizing damage and staying safe. 

We service Dedham, East Dedham, Endicott, Medfield, Norwood Centre, Norwood, Walpole, MA, and Westwood, MA

SERVPRO Of Norwood West Roxbury is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage.

What happens if I don’t fix the water damage? 

4/19/2023 (Permalink)

SERVPRO working with green text box and orange SERVPRO logo Water damage can be caused by a variety of factors such as leaky pipes, flooding, or a damaged roof.

Water damage can be caused by a variety of factors such as leaky pipes, flooding, or a damaged roof.  Here are some of the consequences of not fixing water damage:

  • Structural damage: Water can weaken the structural integrity of your home, causing warping, cracking, and even collapse of your floors, walls, and ceilings.
  • Mold growth: Water damage creates a perfect environment for mold to grow, which can lead to serious health problems such as respiratory issues and allergies.
  • Electrical hazards: Water can cause electrical wiring to malfunction or even short circuit, which can cause fires and pose a serious risk to your safety.
  • Odor: Water damage can cause unpleasant odors to develop, which can be difficult to eliminate without professional remediation.
  • Pest infestations: Water damage can attract pests such as rodents and insects, which can thrive in damp environments and cause further damage to your home.
  • Decreased property value: If left unprepared, water damage can decrease the value of your home and make it difficult to sell in the future.
  • Health hazards: Water damage can create a breeding ground for bacteria and viruses, which can pose a serious health risk to you and your family.

It is important to seek professional help to repair and restore your home to its pre-damaged condition. By addressing water damage promptly, you can avoid more extensive and expensive repairs down the line and ensure the safety and well-being of your family.

We service Dedham, East Dedham, Endicott, Medfield, Norwood Centre, Norwood, Walpole, MA, and Westwood, MA

SERVPRO Of Norwood West Roxbury is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage.

How long does it take for water damage to be fixed?

3/7/2023 (Permalink)

water image with text and SERVPRO orange logo If you experience water damage, it is best to contact a professional restoration company.

Water damage is a common problem that many homeowners face. It can be caused by a variety of factors. Water damage can have severe consequences if not fixed promptly. 

The timeline for fixing water damage depends on the severity of the damage.

  1. The first step in fixing water damage is to identify the source of the water and stop it from causing further damage. This may involve shutting off the main water supply or fixing a broken pipe. Once the source of the water has been identified and fixed, the water damage restoration process can begin. 
  2. Drying is the next stage, and it involves removing any remaining moisture from the affected area. This can be done using dehumidifiers and fans. The duration of this stage depends on the extent of the water damage and the humidity levels in the affected area.
  3. Once the area has been dried, repairs can begin. This may involve replacing drywall, flooring, and other materials that were damaged by the water. The duration of this stage depends on the extent of the damage and the materials that need to be replaced.

If you experience water damage, it is best to contact a professional restoration company to ensure that the damage is fixed properly and efficiently.

We service Dedham, East Dedham, Endicott, Medfield, Norwood Centre, Norwood, Walpole, MA, and Westwood, MA

SERVPRO Of Norwood West Roxbury is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage.

What are the steps for water damage in Norwood West Roxbury MA?

3/5/2023 (Permalink)

water flooding in background with text overlay If the damage is extensive, it's best to hire a professional restoration company to ensure your home is restored to its pre-damaged condition.

Water damage can be one of the most destructive problems a homeowner can face. Whether it's due to a burst pipe, a leaking roof, or flooding, water damage can cause extensive damage to your home, furniture, and personal belongings. However, taking the right steps as soon as you discover water damage can minimize the damage and save you money in the long run. 

Ensure your safety: The first step in dealing with water damage is to ensure your safety. If the water damage is severe, turn off the electricity, gas, and water supply to your home before entering the affected area. Water can conduct electricity, so it's crucial to ensure your safety before entering a flooded area.

Document the damage: Before you start cleaning up the water, it's essential to document the damage for insurance purposes. Take pictures and videos of the damage to your home, furniture, and personal belongings. 

Remove standing water: The next step is to remove any standing water as quickly as possible. You can use a wet/dry vacuum to remove the water or hire a professional restoration company to do the job for you. 

Dry out the affected area: After removing the standing water, the next step is to dry out the affected area. You can use fans and dehumidifiers to speed up the drying process. If the water damage is extensive, it's best to hire a professional restoration company that has the equipment and expertise to dry out your home thoroughly.

Clean and disinfect: Once the affected area is completely dry, it's essential to clean and disinfect the area to prevent mold growth. You can use a bleach solution to disinfect the affected area or hire a professional cleaning company to do the job for you.

Repair and restore: The final step is to repair and restore any damage. This may include replacing drywall, flooring, or furniture. 

If the damage is extensive, it's best to hire a professional restoration company to ensure your home is restored to its pre-damaged condition.

We service Dedham, East Dedham, Endicott, Medfield, Norwood Centre, Norwood, Walpole, MA, and Westwood, MA

SERVPRO Of Norwood West Roxbury is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage. 

What Causes Flooding in homes and buildings?

2/15/2023 (Permalink)

water flooding in background with text overlay By understanding the causes and impacts of flooding, and implementing measures to mitigate its effects, we can work to protect our communities.

Flooding is a natural disaster that occurs when an area is overwhelmed by water, either from heavy rainfall or rising bodies of water. It can cause significant damage to homes and businesses.

Causes of Flooding

Flooding can be caused by a variety of factors, including natural events and human activities. The most common natural cause of the flooding is heavy rainfall, particularly during prolonged periods of wet weather. This can lead to rivers and streams overflowing their banks, and low-lying areas becoming flooded.

Flooding can also be caused by rising sea levels, as well as coastal storms and hurricanes. These events can cause significant damage to coastal communities, particularly those in low-lying areas.

Human activities can also contribute to flooding. For example, the construction of buildings and other infrastructure can alter the natural flow of water, leading to increased flooding. Deforestation and other land use changes can also contribute to flooding, as they reduce the ability of soil to absorb water.

Impacts of Flooding

Flooding can have significant impacts on individuals, communities, and economies. The most immediate impact is damage to homes, businesses, and infrastructure, such as roads and bridges. This can result in the displacement of residents, loss of livelihoods, and disruption of essential services.

Flooding can also have long-term impacts on the environment. For example, it can lead to soil erosion, which can reduce the fertility of agricultural land. It can also lead to water pollution, as floodwaters can carry contaminants into rivers and other bodies of water.

Finally, flooding can have significant economic impacts. In addition to the direct costs of repairing damage to infrastructure and homes, flooding can also disrupt supply chains and reduce economic activity in affected areas.

Measures to Mitigate the Effects of Flooding

There are a number of measures that can be taken to mitigate the effects of flooding. One approach is to implement natural solutions, such as restoring wetlands and other natural features that help to absorb and slow down floodwaters. This can help to reduce the impact of flooding on communities and the environment.

Another approach is to implement engineered solutions, such as building flood protection infrastructure like levees, flood walls, and stormwater management systems. These measures can help to prevent flooding in the first place, or to reduce the impact of flooding when it does occur.

Finally, it is important to ensure that communities are prepared for flooding. This can involve measures such as developing early warning systems, establishing emergency shelters, and educating residents on how to prepare for and respond to flooding events.

By understanding the causes and impacts of flooding, and implementing measures to mitigate its effects, we can work to protect our communities and reduce the impact of this devastating natural event.

SERVPRO of Norwood West Roxbury is your premier choice for fire damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your fire damage. 

SERVPRO of Norwood West Roxbury Discusses How To Prevent Flooding in a Basement

2/5/2023 (Permalink)

water flooding in background with text overlay If you do experience basement flooding, don't hesitate to call in a professional to help with the cleanup and repair process.

Flooding in a basement can be a stressful and devastating experience. It can cause extensive damage to your property and belongings, and if not addressed promptly. Let's discuss the causes of basement flooding, the steps you can take to prevent it, and what to do if your basement is flooded.

There are many reasons why a basement can flood. Some common causes include:

  • Heavy rainfall: When there is an excessive amount of rainfall in a short period of time, it can cause water to seep into the basement through cracks in the foundation, windows, or doorways.
  • Overflowing gutters and downspouts: If your gutters and downspouts are clogged, water will overflow and can seep into the basement.
  • Sewer backup: A sewer backup occurs when wastewater from the sewer system enters your basement. This can be caused by a blockage in the sewer line, heavy rainfall, or a malfunction in the sewage system.
  • High water table: If the water table is high in your area, it can cause water to seep into the basement through the walls or floor.

To prevent basement flooding, there are several steps you can take:

  • Install a sump pump: A sump pump is a device that pumps water out of the basement when it reaches a certain level.
  • Check your gutters and downspouts regularly: Make sure they are clear of debris and are directing water away from the foundation of your home.
  • Install backflow valves: Backflow valves prevent sewer water from flowing back into your home.
  • Seal cracks in the foundation: If you find cracks in the foundation of your home, have them sealed to prevent water from seeping in.

If your basement is flooded, it's important to take immediate action to prevent further damage and to mitigate any health risks:

  • Turn off the electricity: If water has entered your basement, turn off the electricity to prevent electrical shock.
  • Remove water: If the water level is not too high, use a pump or wet vacuum to remove the water. If the water level is too high, call a professional to remove the water.
  • Clean and dry everything: Once the water has been removed, clean and dry all the items in the basement. This includes walls, floors, furniture, and other belongings.
  • Call in professionals: If the damage is extensive, it's best to call in a professional to assess the damage and make any necessary repairs.

Basement flooding can be a stressful and devastating experience, but by taking the steps to prevent it and knowing what to do if it occurs. If you do experience basement flooding, don't hesitate to call in a professional to help with the cleanup and repair process.

SERVPRO of Norwood West Roxbury is your premier choice for fire damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your fire damage. 

SERVPRO of Norwood West Roxbury Shares Causes of a Flooded Basement.

1/7/2023 (Permalink)

Orange background with text and SERVPRO logo SERVPRO of Norwood West Roxbury is your premier choice for water damage and restoration.

One of our recent projects was a flood in a local home. The SERVPRO of Norwood West Roxbury crews quickly restored their home.

A flooded basement can occur anytime, especially from weather related events such as heavy rainfall or rapid snowmelt to older homes. 

Below are other causes of basement flooding:

  • Foundation cracks
  • Broken basement windows
  • Poor-draining window wells
  • Sewer system problems
  • Sump pump problems
  • Improperly sealed basement walls
  • House located at the bottom of a slope
  • Weeping tile blockage
  • Overflowing rain gutters
  • Improper downspout locations
  • Appliance leaks
  • Overflowing toilet or bathtub
  • Drainage system failure
  • Water heater failure

Proper home maintenance can prevent the problems. Make sure to check rain gutters and remove all debris, and seal cracks in your foundation. 


SERVPRO of Norwood West Roxbury is your premier choice for water damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your water damage.

SERVPRO of Norwood West Roxbury Shares Frozen Pipe Information

12/4/2022 (Permalink)

Green background with orange SERVPRO logo and title. Pipes will eventually unfreeze on their own naturally. However, this takes time and could cause pipes to burst.

Winter months calls for frozen pipes. It is important to know and understand what this means to prevent damage to your building. 

Pipes will eventually unfreeze on their own naturally. However, this takes time and could actually cause more damage because it could eventually lead to the pipe bursting. 

Here is what you should do if you suspect you have frozen pipes.

  1. Check with a neighbor to see if they’re experiencing frozen pipes too. If they have running water, it’s likely your pipes have frozen.
  2. Turn off the water immediately using the main shut off valve.
  3. Open the faucet for water to flow through the pipe once the area is melted. 
  4. Apply heat around the pipe using a hair dryer. Keep all heat sources away from flammable materials.
  5. Once pipes are thawed, you can turn the water back on and check all joints for leaks.
  6. Check all pipes and joints for leaks or cracks.

If there are still issues, do not wait to address them, and contact an experienced water restoration company. 


SERVPRO of Norwood West Roxbury is your premier choice for water damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your water damage.

SERVPRO of Norwood West Roxbury Explains Water Damage

6/6/2022 (Permalink)

Green box with text and orange SERVPRO logo Leaking pipes, burst sewer lines, and natural disasters can leave your home severely water damaged.

Leaking pipes, burst sewer lines, and natural disasters can leave your home severely water damaged. If your property is affected, it is critical to identify the cause and act quickly.

Water damage can be very stressful to deal with, especially because more problems can arise. Here is some information that might help you understand more about water damage. 

  • Water Volume: If your home is experiencing water, you can typically manage it on your own. However, if there is significant flooding that is not going away, it might be best to call a professional.
  • If your neighborhood is recovering from a large flood, and your home has suffered significant damage, you should hire a professional to help with restoration. 
  • The first thing to do when you discover water damage in your home is to unplug all electronics. By using this equipment despite the situation could cause electrical shocks or even explosions. 
  • Mold can spread quickly once it infests an area, so it should be inspected for growth. Oftentimes, mold can appear inside the walls or floors, so it’s important that this inspection is ongoing.
  • Before more damage occurs, eliminate moisture and dry out the affected areas. You can use fans or a large-capacity dehumidifier to circulate air and dry out the surrounding materials. This won’t prevent mold growth altogether, but properly drying out the area will help lessen the damage.
  • If insulation or carpet, is soaked with water, you need to dispose of them immediately. 

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your disaster needs to get it back to “Like it never even happened.”

Preventing Water Damage

4/26/2022 (Permalink)

Preventing water damage will save you many headaches and is easier than dealing with the cleanup and repairs. We do not like to think about it, but water damage can cause severe damage to your property. It weakens the foundation and the very core that holds your property together.

You have heard about core strength in your body. Well, water damage hits at the core strength of your house, eventually causing severe structural damage. Damp wood invites termites and carpenter ants; plus, it causes mould and mildew. 

Here are 3 easy prevention tips

These tips are easy things to do that will give you piece of mind the next time heavy storms hit. 

  1. Ensure Good Drainage

Poor drainage weakens your foundation, causing cracks, uneven settling, and pathways for water to enter your home.

  • Clean your gutters routinely. A clogged gutter and drains will send cascades of water down the side of your house, damaging your siding and foundation.
  • Ensure your downspouts direct water 5 to 10 feet away from your house.
  • Make sure your yard is sloped at least 6 inches over a 10-foot span away from your foundation.
  1. Check for Water Leaks

Persistent leaks lead to mould, mildew, rot, and even termites and carpenter ants (they like chewing wet wood, since it is soft).

  • Check for dark spots under pipes inside sink cabinets, stains on ceilings, toilets that rock, and of course drips.
  • At least once a year, inspect your roof. Repair any missing, loose, and or damaged shingles.
  • Repair any cracked caulking and check for leaks around flashing. 
  1. Know what to do should water damage occur

Water damage is all about action. Acting fast will save you time and unnecessary costs. Contact SERVPRO experts immediately will help our team to restore rather than replace. What you can do until SERVPRO arrives

  • Remove art objects to a safe, dry place & gather loose items from floors.
  • Remove coloured rugs and upholstery from wet carpeting to prevent stains.
  • Do not turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

SERVPRO of Norwood/West Roxbury is here, 24/7/365 to help you in your time of need. Keep our phone number in your emergency contacts: (781) 769-9125

SERVPRO of Norwood West Roxbury Specializes In Water Damage

4/9/2022 (Permalink)

Green background with orange SERVPRO logo and title. Water damage can happen at any time and can cause damage. It is important to hire a professional and highly trained company.

Water damage can happen at any time and can cause damage. It is important to hire a professional and highly trained company. 


The technicians at SERVPRO of Norwood West Roxbury use advanced detection equipment. This allows us to thoroughly scope the property to determine the migration path of the water. It also ensures that the property has the water extracted and dried.

We use powerful extraction equipment and have specialized drying equipment. We work with flooring of different types such as hardwood floors, tile, and cement.  

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your commercial disaster needs to get it back to “Like it never even happened.”

SERVPRO of Norwood West Roxbury Helps Prepare for a Flood

4/5/2022 (Permalink)

Orange background with text and SERVPRO logo There are several ways to prepare for a flood, though it might not seem likely that you can fully prevent it.

There are several ways to prepare for a flood, though it might not seem likely that you can fully prevent it. Here are a few ways to prepare for a flood:

  • Visit FEMA's Flood Map Service Center to know the types of flood risk in your area.  Also, make sure to sign up for your community’s warning system. 
  • Purchase or renew a flood insurance policy. It can take up to 30 days for a policy to go into effect so allow plenty of time.
  • Make a plan for your household that includes what to do, where to go, and what you will need to protect yourselves from flooding. Make sure to be aware of evacuation routes. 
  • Keep important documents in a waterproof container. Protect your property by moving valuables to higher levels. Also, consider a sump pump with a battery.

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your water disaster needs to get it back to “Like it never even happened.”

SERVPRO of Norwood West Roxbury Shares What To Do After A Flood

3/5/2022 (Permalink)

Orange background with text and SERVPRO logo When an office fills with water it is understandable to think extraction first, but the first priority should always be safety.

When a thunderstorm arrives flash floods will usually occur. When an office fills with water it is understandable to think extraction first, but the first priority should always be safety. 

Here are some steps to take to ensure health and safety: 

Reduce Additional Risks: Electricity can cause dangers with floods. If the power is out, and there’s standing water, you might be at risk for fire. To reach the fuse box and turn off the main power line.

Avoid Contact With The Water: Floodwaters may appear clean. This could be contaminated with bacteria, sewage, or household chemicals that can be harmful. 

Begin Cleanup & Mitigation: When storms damage your commercial property the best thing to do is to call water remediation experts. 

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your water disaster needs to get it back to “Like it never even happened.”

SERVPRO of Norwood West Roxbury Explains Actions to Take for a House Flood

3/5/2022 (Permalink)

Black background with orange text and SERVPRO logo Floods can arise for a variety of reasons. Here are some practices to ensure the safety of you and your home

Floods can arise for a variety of reasons. Here are some practices to ensure the safety of you and your home:

Avoid Risks: Make sure it is safe before you return. Check for any warping, cracked foundations, or other structural damage. 

Health: The water that is now in your home could be contaminated by sewage, so wear waist-high waders. 

Take Pictures: Be sure to take photos or videos of your home to prove the damage to your insurance company.

Contact your insurance provider: Have your insurance company's information handy.

Clean-Up: This is where we can help and shine. We remove water from your house and mitigate mold.

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your water disaster needs to get it back to “Like it never even happened.”  

SERVPRO of Norwood West Roxbury Explains Ways to Protect Your Home From Flooding

2/3/2022 (Permalink)

Orange background with text and SERVPRO logo Flooding can happen anywhere at any time. It is hard to prevent flooding, but you can take precautions.

Flooding can happen anywhere at any time. It is hard to prevent flooding, but you can take precautions. It is important to know the flood level of your home first and foremost. Here are tips to help you:  

  • You will want to make sure to raise switches, sockets, circuit breakers, and wiring at least a foot above the expected flood level.
  • Make sure Fuel tanks, air-conditioning units, and generators are anchored above your flood level.
  • A flooded sewer system can cause sewage to back up. Make sure to install an interior or exterior backflow valve.
  • Raise your home on piers or columns so the lowest floor is above flood level.
  • Make sure to have clear gutters, drains, and downspouts. 

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your water disaster needs to get it back to “Like it never even happened.” 

Summer Awareness in Norwood West Roxbury

6/6/2021 (Permalink)

Fire in background with white ox and SERVPRO logo The National Weather Service (NWS) recognizes many safety hazards during the summertime including air quality, floods, heat, hurricanes, lightning.

June is the month for summer awareness. It seems obvious, however, there is a lot to consider. 

The National Weather Service (NWS) recognizes many safety hazards during the summertime including air quality, floods, heat, hurricanes, lightning, rip currents, tornadoes, and wildfires. Here are a few summer safety storm warning tips: 

Watch the Clouds: A severe storm with the potential of developing deadly weather will often look very dark or green.

Pay Attention to the Temperature: For severe storms and tornadoes to form, a mixture of warm, moist air at low levels has to collide with dry cold air above. 

Sudden Wind Changes: Be prepared if it suddenly gets very windy or if there is an abrupt calm during or after a thunderstorm. 

Precipitation Changes: Be aware of hail or heavy rain followed by either calm or a fast, intense wind shift. 

Listen Intently: If you hear a loud roar that is similar to a freight train, take shelter right away; a tornado could likely be spawned.

Check the Radar: You don’t have to be a meteorologist to interpret the radar. When observing storms on the radar, look for large lines of red. 

SERVPRO of Norwood West Roxbury  is available 24/7 including holidays and weekends to assist you and get your home back to “Like it never even happened.” 

Prepare for Flooding Season in Norwood West Roxbury

4/26/2021 (Permalink)

Water flood with white box overlay There are plenty of safety tips to take if flooding is happening in your area so you can be safe and prepared.

Flooding is a topic that no one likes to talk about until it’s too late. It is one of the most important topics that should not be ignored. Flooding is a common hazard in Massachusetts. Flash floods can occur within minutes or hours after a storm.

There are so many different terms when it comes to flooding for you to be aware of. 

  • Flooding, flash flooding:  Pay attention to changing flood patterns; they can change quickly. You will want to be prepared to move to higher ground. 
  • Flood Warning: This means that flooding is happening or is increasing rapidly. Make sure to avoid low-lying areas. 
  • Flash Flood Warning: A flash flood is occurring and you should seek higher ground immediately.

There are plenty of safety tips to take if flooding is happening in your area so you can be safe and prepared. 


If you find yourself in need of water damage to your home or business, give SERVPRO Norwood West Roxbury a call at (617) 332-9000, we respond faster to any size disaster.

How To Reduce The Risk Of Water Damage To Your Home

4/7/2021 (Permalink)

Image of flooding water with SERVPRO Logo and text, Water Remediation Experts Even after taking every necessary precaution, accidents still happen. When they do our team at SERVPRO Norwood/West Roxbury is here to help.

There's nothing worse than walking into your home to find an appliance leaking or even worse flooded basement. Studies show that 40% of homeowners have experienced a loss from water damage. With billions of dollars in property losses recorded every year, water damage causes a significant amount of loss. The good news, in most instances the damage could have been prevented.

There are many things homeowners you can do to prevent water damage. It's just a matter of knowing what to do. By staying on top of leaks and taking the proper safety measures, we can defend ourselves from the stress and money loss caused by water damage. Here are the two ways homeowners can reduce the risk of water damage in their homes.

Stay On Top Of Leaks

If you come across a leaking water source in your house, even a slight one, it should be tended to immediately. Leaks do not go away and they usually get worse. Taking the time to fix a little leak when it is first discovered will certainly save you time, money, and hassle if and when the little leak transforms into something more spinster! Even slow leaks will lead to mold, mildew, rot, and insect damage.

It is a good idea to regularly inspect:

  • Refrigerators
  • Washing machines
  • Dishwashers
  • Toilets
  • Windows
  • Ice makers
  • Roofs/ceilings
  • Walls

Really, anything connected to a water line or exposed to external elements should be checked regularly. Look for any discolored or brown spots under or around these areas. These are indicators for leakage. Also, look for any cracked walls or loose shingles on the roof. These should be fixed quickly and are usually grounds for leaks and water damage to follow.

Inspect Water Sources 

Making sure that your water sources are working properly is key to the prevention of water damage. These include:

  • irrigation system
  • sump pump
  • hoses
  • wells
  • septic systems

If you use an irrigation system you'll want to inspect it routinely to make sure it's in proper working condition. Damage to these systems can result in gallons of water and significant flooding.

A sump pump is usually located in the basement of your home and its purpose is to remove any excess water that has built up due to a storm or flooding. Performing checkups on your pump every year and during storms will limit any water damage from building up.

Damaged external hose nozzles can cause leaks both outside and inside your home. If not properly winterized, water remaining in the nozzle will freeze and may cause either damage to the nozzle or, even worse, an interior pipe to burst. It is a good idea to inspect the plumbing for any external water source each spring prior to turning it on for the first time.

Even after taking every necessary precaution, accidents still happen. When they do our team at SERVPRO Norwood/West Roxbury is here to help. Give us a call today for assistance in helping you with your water damage at (781) 769-9125.

Stay Safe During A Flood

3/31/2021 (Permalink)

Spring time in New England is upon us. As the saying goes, April showers bring May flowers. Unfortunately, these shower can also bring flash flooding. Floods are one of the most common and widespread natural disasters in the United States. Even if your Westwood, MA home is in a moderate-to-low risk flood zone, there is always a potential for a flood to occur. In fact, studies show that approximately 20% of all flood insurance claims come from moderate-to-low risk areas. Knowing what to do in the event of a flood can help keep you and your loved ones safe. Below are important safety tips from the American Red Cross:

  • Stay away from floodwaters. It can be easy to underestimate the power of running water. Just 6 inches of quickly moving water is enough to potentially sweep you off your feet. If running water is up over your ankles, turn around and find another way.
  • Rapidly moving water can also push heavy objects such as cars. Many vehicles can be overcome by the current from waters less than 2 feet deep! Travel should be avoided if possible during a flood but if you do travel and come to a road that appears to be flooded, turn around and choose a safer route. If you are stuck on a flooded road and the water is rising, leaving the car for higher ground and shelter is advised.
  • Do not let your children out of your sight during a flood. Kids tend to be curious and may not understand how dangerous contaminated or running water can be.
  • Having an emergency safety kit is helpful in a situation such as a flood. Visit the American Red Cross website for tips on how to build your own emergency flood kit!

When flooding does occur safety is always the top concern. Our team at SERVPRO Norwood/West Roxbury is here to help. Give us a call today for assistance in helping you with your water damage at (781) 769-9125.

Water Bulge in Ceiling

3/26/2021 (Permalink)

bubble in white ceiling A ceiling bubble found in a home that experienced water damage in Austin, Texas due to the historic snow storm.

Water bulges in ceilings are a shock to anyone who may discover them in your home or office. The causes of these bulges can range, but the bulges are usually caused by two things: water leaks from pipes or a mistake in installation of parts of a ceiling. These bulges can be ugly, and can also pose a hazard by weakening the structure of a ceiling, depending on the extent of the damage. 

As described in this article from Hunker by Renee Miller, https://www.hunker.com/13414058/a-bulge-in-the-ceiling, the first step to fixing a bulge in a ceiling is to determine the cause of the problem.

1. Improper Construction 

Ceilings made using plaster applied over gypsum lath may develop what is called a bulge effect if the final coat of plaster is applied before the first coat is completely dry. The moisture from the first coat moves back into the lath and results in bulges at the seams. In some cases, the seams running perpendicular to these also bulge. In other types of ceilings, such drywall, too much weight from insulation, exposure to prolonged humidity, an improperly installed vapor barrier, or the installation of ceiling panels that are too thin for the frame spacing can cause ceilings to bulge.

2. Leaks

Leaking water from plumbing pipes or other sources of water can be damaging to your ceiling, causing these bubbles. This can signify that water is pooling from the leak, and will show a bubble. The water can lead to structural defects in the ceiling, making it dangerous. We are professionally trained in the steps to determine what steps need to be taken (i.e. a puller needs to be brought in) and how to restore your ceiling, as a part of our rebuilds devision. 

Steps to Take if you Find a Bubble

Before a professional can arrive to check it out, there are some steps you can take to ensure safety for everyone in the home/building before the issue can be resolved. 

1. Call SERVPRO

Call a professional, such as SERVPRO to ask to have someone to come take a look at it. Whatever instructions given to you by a project manager/representative should be followed, but the next two steps are likely what they will tell you. Again, every situation is different, and the SERVPRO representative may tell you different steps, which should always be followed.

2. Remove all furniture under the bubble

Furniture/items under the bubble may become damaged if water/liquid inside of it gets on it. 

3. Collect large buckets, and pop it!

Sometimes it can take weeks from estimate to fixing the issue. The longer the water sits behind the paint, the more damage it will do the drywall, and especially with ceilings, which will fall into the house if the drywall gets too wet and heavy. Use something such as a pencil or a knife to pop it with a small hole. Have lots of buckets ready to collect the water and do all you can to avoid the water getting on the flooring, as water on a floor can lead to mold and/or buckling.

Our team at SERVPRO Norwood/West Roxbury is here to help you in your time of need. Give us a call today for assistance in helping you with your damage, whether it be residential or commercial at (781) 769-9125

Water Damage Imaging Equipement

2/5/2021 (Permalink)

Once a water damage hits your Norwood, Ma or commercial or residential property, our Disaster Remediation Team will come out to evaluate the damage. Water damage restoration requires the use of certain equipment. This may include detection devices, extraction equipment, air moving and dehumidification equipment, as well as safety equipment. 

Scoping involves locating the areas of the structure into which water has intruded and defining the extent to which structure and contents have absorbed moisture beyond normal moisture levels. Various devices allow our certified technicians to track moisture within a structure. These devices include the following:

  1. Moisture sensors
  2. Thermal imaging cameras 
  3. Moisture meters 

Moisture Sensors

The moisture sensor is used to detect moisture in carpets and padding. The moisture sensor has sharp probes that penetrate through carpets and pad to determine if water has migrated on the subfloor underneath.

Thermal Imaging Camera

Thermal imaging cameras (also called infrared cameras) are utilized for inspecting and monitoring moisture in building materials.  They can show how water traveled throughout a structure, and many times they can indicate moisture that otherwise may not have been discovered. At the end of the project, they provide excellent documentation or proof that drying was successfully completed. 

Moisture Meters 

Moisture meters are utilized to measure the actual moisture content or level of various materials. Some meters are calibrated to measure specific materials; for example, a moisture meter calibrated for drywall will not accurately read moisture content in wood materials. Some meters are adjustable for different types of materials, such as a meter that can be adjusted for both wood and drywall. There are penetrating and non- penetrating moisture meters. 

SERVPRO of Norwood/West Roxbury is here to help our community when water damage strikes their commercial or residential property. We are equipped to get the job done right. Call (781) 769-9125 for help with any emergency and will make it, "Like it never even happened."

The Importance of Automatic Water Shut Off Valves

7/8/2020 (Permalink)

Every water appliance, fixture supply tube, and pipe in your Norwood, Ma commercial or residential property has the potential to leak. These appliances and lines are fed by water pressure from city supply line or well pump, once a leak starts, there's nothing to stop it.

If you catch the leak early, you can stop the water flow by using fixture shutoff valves or the house's main shutoff valve. What happens if the property is vacant when disaster strikes? The property will probably suffer costly water damage.

Automatic Water Shutoff Valve

An automatic water shutoff valve is a simple electric device that does exactly that. One of these devices can cost as little as $200—and can save your property from a flood that can easily cause upwards of $10,000 of damage in just a few hours.

Two Types of Water Shutoff Valves

The sole job of an automatic water shutoff valve is to sense a water leak and stop the water flow by closing an internal ball valve. That simple action is triggered by a water sensor that you place on the floor where a leak is likely to occur, usually adjacent to a water appliance, such as your refrigerator, washing machine, toilet, dishwasher or water heater. If the sensor detects water up on the floor, it sends a signal to the valve, which then shuts off the water flow—which stays off until you turn it back on or reset the system.

A typical automatic water shutoff device includes several sensors that connect wirelessly to the valve unit, which can shut off your home's main water supply or just one appliance or fixture water supply line.

Single-location Shutoff Valves 

These devices are used to protect the pipes or hoses serving the appliances most likely to leak:

  • Washing machine
  • Water heater
  • Toilet

Other appliance supply lines that commonly leak include those for refrigerator/freezer water dispensers and ice makers, water filtration systems and humidifiers, as well as any sink faucet or other plumbing fixture.

To protect more than one appliance or fixture, install a whole-house shutoff valve. These devices are typically located near the existing main shutoff valve where the water supply pipe enters the house. The sensors can then be placed throughout the house to provide protection to all areas prone to leaks.

We’re Here for You

The team at SERVPRO of Norwood/West Roxbury has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call SERVPRO of Norwood/West Roxbury at (781) 769-9125 today.

Structural Drying and Air Movers

3/25/2020 (Permalink)

When your West Roxbury, MA commercial or residential property is damaged by water removing the standing water is only the first step of the structural drying process

Air movers are essential and necessary tools when drying structures.  They help move large amounts of air over surfaces and also increase performance levels of dehumidifiers. Both of these attributes are key to expediting the drying process. 

There are a number of different air movers that can be utilized depending on the size of the job: velo air movers, sahara air movers, ace air movers and vortex or axial air movers.

  • Velo air movers are low-profile air movers that can be used to get to hard to reach areas and a great way to assist in the drying of wet carpeting.
  • Sahara air movers are great for drying carpets and directing air upwards to helping with drying ceilings. 
  • Vortex air movers (or axial air movers) are ideal for confined areas that are difficult to access, such as crawl spaces.  They are very effective at creating negative pressure and pushing humid air out of a space.

The water remediation experts at SERVPRO of Norwood and West Roxbury are certified in the science of structural drying. When water damage strikes your West Roxbury commercial or residential property call SERVPRO of Norwood and West Roxbury - (781) 769-9125. 

Yes Hardwood Flooring Can Be Dried

2/6/2020 (Permalink)

Hardwood floors used to be one of the hardest types of floor covering to dry once wet.  The moisture would get trapped between the layers and under the hardwood boards, felt paper and sub-floor. Not too long ago the normal practice was to remove the hardwood floors. 

SERVPRO of Foxborough has been very successful in drying sand-on-site hardwood floors with the use of the Dri-Eaz Rescue Mat System in conjunction with dehumidification.  This system goes directly on the floors and pulls the moisture up from between the boards.

“The Dri-Eaz Rescue Mat System is used along with the Dri-Eaz DriForce high pressure blower to deliver effective drying to the full depth of water damaged wood floors, even to the sub-flooring. This system utilizes sturdy, self-sealing mats and the Dri-Force air mover to draw evaporated moisture from deep inside the material thru the surface, replacing it with drier air.” (source: Dri-Eaz Rescue Mat Manual)

The key to successful hardwood floor drying is to start the drying process as quickly as possible.  This allows the moisture to be removed before the hardwood floors start to cup, crown or buckle.  Even if you do notice slight cupping or buckling the rescue mat system may still be able to dry the floors and cause them to settle back down. 

If the hardwood floors of your Walpole, MA home suffers water damage call the experts at SERVPRO of Foxborough, (781) 769-9125. We will make it, "Like it never even happened

What To Do After A Flood

1/10/2019 (Permalink)

Floods can be caused by a variety of things and you will want to implement these practices to ensure the safety of you and your home, as well as having the best outcome with your insurance.

Avoid Risks

If you had to evacuate, make sure it is safe before you return. Check for any warping, cracked foundations, or other structural damage before entering the home. You may also want to speak to your utility companies to be sure it is safe from things such as electric or gas.

Health

The water that is now in your home could be contaminated by sewage. It is recommended that you wear waist high waders or waterproof boots that come waist high. Also, dispose of any food that comes in contact with the water.

Take Pictures

Before doing anything to your home after a flood be sure to take photos or videos of your home to prove the damage to your insurance company.

Contact your insurance provider

Make sure you have your insurance company's phone number in case you experience a flood. Let your insurance representative know the extent of the damage to your home and of any repairs you wish to make. 

Clean Up

This is where SERVPRO steps in. We will help remove water from your house and afterwards mitigate mold so that there are no long lasting negative effect on you or your house.

Large Water Loss

6/5/2018 (Permalink)

April showers bring May flowers. They also bring flooded basements.  When basements flood the water must be removed immediately before damaging the structure of the property. The MegaX Flood Removal Extractor is the perfect tool for excessive water removal. The unit’s two inch intake valve allows for maximum water extraction. The MegaX has dual motors that offer unparalleled vacuuming performance and an auto discharge of 46 gallons per minute! Not only is the MegaX powerfully fast it is also unbelievably quiet too which allows for water removal in areas where noise is not an option.  Call our disaster recovery team today to learn more about the MegaX Flood Removal Extractor and how we can properly remediate water damage in your residential or commercial property.  

Structural Drying In Tight Spaces

6/5/2018 (Permalink)

Drying a structure requires more than simply removing the visible water. Elevated levels of moisture in the air can lead to mold infestation. Circulating air reduces escalated moisture levels. The Air Max is unlike traditional, “whistle”, air movers. This rugged unit has 3 airflow positions – horizontal, vertical, and side allowing for maximum air flow and the most complete structural drying possible. Combined with its vented bottom housing, the trying capacity of the Air Max is unparalleled! In addition, its small footprint allows us to install the Air Max virtually anywhere and the non-marking, anti-skid rubber feet help us to leave no trace left behind. Call our disaster recovery team today to learn more about the Air Max and how we can properly remediate water damage in your residential or commercial property.  

Water Damage From Rain

6/5/2018 (Permalink)

April showers bring May Flowers. Unfortunately, those same showers also may bring flooded basements. Immediate action is crucial when dealing with water damage. Luckily, SERVPRO franchises are strategically located to allow our technicians to arrive faster to any size disaster. As a leader in the water remediation industry our technicians receive advanced structural drying training and IICRC certification. Furthermore, we document our entire drying process in order to validate that all moisture, visible and hidden, has been removed and that the structure is completely dry. Generally basements are areas of high moisture, as such any amount of additional standing water exponentially increases the risk of mold infestation.  Do not let water wreak havoc to your home or place of business.  Call our Disaster Recovery Team today!

Norwood: 781-769-9125

West Roxbury:617-323-3667

Warm Weather Alert

1/10/2018 (Permalink)

WARM WEATHER ADVISORY

The deep freeze is over and the temperature outside is on the rise. On Friday we will see temperatures in the mid 50's here in the Greater Boston Area! Great news, right? Wrong! With temperatures rising so fast that means that all of the snow and ice that has accumulated over the past two weeks will melt equally as fast. As water tables rise the excess water will have no place to go causing basements to flood. If ice dams have formed on your roof, as the snow melts, water will back up behind the dam and may find cracks and openings in the exterior roof covering. Before you know it, water is wreaking havoc in your home.

If disaster strikes your home or commercial property call our Disaster Recovery Team. We will make it Like it never even happened.

Norwood - 781-769-9125
West Roxbury - 617-323-367

The Science Of Drying

9/21/2017 (Permalink)

IICRC

Quite frequently we are asked how do we know how long it will take to dry a structure after it has sustained water damage. Our clients want to know that there is scientific research to back this up our estimates and that we are not simply pulling numbers out of thin air. The reality is that, yes, there is extensive and well-documented scientific research ranging over many years related to drying technology of various products. That research, and the subsequent industry guidelines which we follow, is conducted and produced by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

The IICRC was formed in 1972 as an independent, certification body that sets and promotes high standards and ethics within the inspection, cleaning, restoration and installation industry. The IICRC is regarded as the international industry standard to be used by restoration companies. All of our technicians are IICRC certified. When you hire us to do a job you can rest assured that our work will be completed in accordance with the industry’s “standard of care”.

So how do we determine what equipment to use and how long the drying process will take? Structural drying is a process that utilizes evaporation, the process by which water changes from its liquid phase to its gaseous phase. Evaporation is influenced by several factors:

  • The level of moisture (i.e. relative humidity) in the air
  • Water vapor pressure differential between the surface of the wet material and the surrounding environment
  • Temperature of the wet material
  • Air movement across the surface of the wet material
  • Access to surfaces of wet materials

The application of air movement at the surface of wet materials is a critical component to the drying process. Evaporation is a surface phenomenon, and surfaces are measured in area (e.g. square feet). Therefore using linear feet of wall as the primary criterion for establishing air movement requirements is illogical.

  1. Drying is the process of removing excess moisture both at the surface and from within the materials and assemblies.
  2. The conditions conducive to effectively and efficiently drying at the surface of some materials and assemblies differ from the conditions conducive to effectively and efficiently moving excess moisture within the materials or assemblies.
  3. Rapid air movement across wet surfaces of materials or assemblies is a critical component of effectively and efficiently drying the surface of those materials and assemblies.
  4. Rapid air movement across the surface of materials becomes less important relative to vapor pressure as the focus of removing surface moisture gives way to reducing moisture content in low evaporation materials.
  5. Using the same criteria to establish air movement during the constant and the falling rate drying of materials and assemblies does not consider changing conditions.
  6. The linear foot formula for air movement of a room fails to consistently account for the actual surface area of wet materials and assemblies in different classes of water intrusion.

Humidity, airflow and temperature influence the movement of moisture within a material as well as the evaporation rate from the surface of material. These properties greatly impact the overall drying time for a project.

It is important to quickly control the moisture in the air and use sufficient airflow to dry the surfaces of materials to reduce water activity thus lowering the potential for microbial growth (mold). To ensure rapid, cost effective drying without secondary damage specific types and quantities of airmovers are recommended, depending on the type, porosity, location and square footage of the surface being dried. … The minimum quantity of airmovers recommended for various flooring surfaces are as follows:

  1. Non-porous and semi-porous flooring – at least one airmover per 400- 500 square feet is recommended. Give consideration to closets or small storage areas where airflow may be restricted.
  2. Direct-glue carpet installations – in installations where disengagement normally would damage or destroy carpet or cushion, at least one airmover is recommended per 300 square feet of carpet area, or one per room if smaller than 300 square feet. Give consideration to closets or small storage areas where airflow may be restricted.
  3. Stretch-in carpet – a minimum of one airmover is recommended per 300 square feet of carpet surface area, or one per room if smaller than 300 square feet. Give consideration to closets or small storage areas where airflow may be restricted.

As you can see there is a significant knowledge base which we pull from to ensure that we completely remove all excess moisture, both the visible standing water and the subsequent elevated levels of humidity, during our structural drying projects. If you would like to learn more about the science of structural drying and why we do what we do visit www.IICRC.org

April Showers

4/5/2017 (Permalink)

April showers bring May Flowers. Unfortunately, those same showers also may bring flooded basements. Immediate action is crucial when dealing with water damage. Luckily, SERVPRO franchises are strategically located to allow our technicians to arrive faster to any size disaster. As a leader in the water remediation industry our technicians receive advanced structural drying training and IICRC certification. Furthermore, we document our entire drying process in order to validate that all moisture, visible and hidden, has been removed and that the structure is completely dry. Generally basements are areas of high moisture, as such any amount of additional standing water exponentially increases the risk of mold infestation.  Do not let water wreak havoc to your home or place of business.  Call our Disaster Recovery Team today!

The Air Max

3/29/2017 (Permalink)

Drying a structure requires more than simply removing the visible water. Elevated levels of moisture in the air can lead to mold infestation. Circulating air reduces escalated moisture levels. The Air Max is unlike traditional, “whistle”, air movers. This rugged unit has 3 airflow positions – horizontal, vertical, and side allowing for maximum air flow and the most complete structural drying possible. Combined with its vented bottom housing, the trying capacity of the Air Max is unparalleled! In addition, its small footprint allows us to install the Air Max virtually anywhere and the non-marking, anti-skid rubber feet help us to leave no trace left behind. Call our disaster recovery team today to learn more about the Air Max and how we can properly remediate water damage in your residential or commercial property.  

The Mega X

3/29/2017 (Permalink)

April showers bring May flowers. They also bring flooded basements.  When basements flood the water must be removed immediately before damaging the structure of the property. The MegaX Flood Removal Extractor is the perfect tool for excessive water removal. The unit’s two inch intake valve allows for maximum water extraction. The MegaX has dual motors that offer unparalleled vacuuming performance and an auto discharge of 46 gallons per minute! Not only is the MegaX powerfully fast it is also unbelievably quiet too which allows for water removal in areas where noise is not an option.  Call our disaster recovery team today to learn more about the MegaX Flood Removal Extractor and how we can properly remediate water damage in your residential or commercial property.