Recent Why SERVPRO Posts

SERVPRO of Norwood West Roxbury Is The Disaster Remediation Company

4/5/2022 (Permalink)

Green background with orange SERVPRO logo and title. When damage strikes, you need a trusted remediation-to-rebuild expert.

When damage strikes, you need a trusted remediation-to-rebuild expert. Witnessing your home being consumed by water or fire can be traumatizing. 

SERVPRO of Norwood West Roxbury offers a wide variety of commercial and residential restoration services to our clients. We have a team of certified and fully trained professionals who are ready to respond 24 hours a day, every day of the year, even on holidays to all emergencies.

Some of the services that we provide are:

  • Fire damage restoration
  • Restoration of water damage
  • Restoration of storm destruction
  • Mold damage restoration and others.

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your commercial disaster needs to get it back to “Like it never even happened.”

SERVPRO of Norwood West Roxbury Gives Back

3/3/2022 (Permalink)

SERVPRO team with green tshirts Check out the link below to see how you can support the charity! You got this, Malia!

SERVPRO of Norwood West Roxbury is always all about giving back and helping our local community whenever possible. We believe in helping out causes that are close to our hearts. 

We are supporting the fight against cancer through For Kid's Sake Foundation. Malia has been fighting neuroblastoma, and her father Glen is a longtime friend of our owner, David. Check out the link below to see how you can support the charity! You got this, Malia!

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your mold disaster needs to get it back to “Like it never even happened.” 

SERVPRO of Norwood West Roxbury Offers Biohazard Cleaning Services

2/2/2022 (Permalink)

Green background with orange SERVPRO logo and title. Equipped with the necessary safety apparatus and cleaning products, we transform these unhealthy environments back into clean, safe homes and offices.

Exposure to biological and chemical contaminants can pose serious health consequences. Failure to properly trash substances can contribute to unhealthy and dangerous environments.  SERVPRO of Norwood West Roxbury is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we transform these unhealthy environments back into clean, safe homes and offices.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be dangerous. 

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your disaster needs to get it back to “Like it never even happened.” 

SERVPRO of Norwood West Roxbury Offers Trauma and Crime Scene Cleanup Services

2/2/2022 (Permalink)

Orange background with text and SERVPRO logo Since crime scenes may involve bloodborne pathogens and harmful chemicals we will always treat your property and the people with empathy.

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean safe home. 

Since crime scenes may involve bloodborne pathogens and harmful chemicals we will always treat your property and the people involved with the greatest empathy.

After the police have finished processing the scene, cleaning and restoration can begin. We will respond immediately and have the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

We help clean and restore: 

  • Crime Scene and Trauma Cleaning Services
  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants
  • Common Trauma and Crime Scene Scenarios
  • Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals, we clean and restore your property. Our trained Professionals clean, disinfect and deodorize the structure.

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your mold disaster needs to get it back to “Like it never even happened.”

SERVPRO of Norwood West Roxbury Offers Sewer Backup Services

2/2/2022 (Permalink)

Black background with orange text and SERVPRO logo There are three major types of contaminated water. We will inspect that contaminated water to determine the type of water.

Water from sewer system backups is dangerous. The water is unsanitary and may contain bacteria and viruses. Special training and equipment are necessary to safely clean this type of contamination. 

There are three major types of contaminated water. We will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home.

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3.

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort. This may come from washing machine overflow; toilet overflow, or dishwasher overflow.

Category 3: "Black Water"

Any contact should be avoided. This happens when there are issues such as flooding from rivers or streams, water from beyond the toilet trap, or water from the toilet bowl with feces.

Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We advise you on this process, providing guidance based on your unique situation.

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your mold disaster needs to get it back to “Like it never even happened.”

SERVPRO of Norwood West Roxbury Offers Mold Restoration Services

2/2/2022 (Permalink)

Green background with orange SERVPRO logo and title. If you believe you have a mold problem, we can inspect and assess your property with our specialized training, equipment, and expertise.

It only takes a small water leak, or humidity, for mold to form. Mold can spread in as little as 48 hours that produce allergens and irritants.

If you believe you have a mold problem, we can inspect and assess your property with our specialized training, equipment, and expertise.

Here are some facts about mold: 

  • Microscopic mold spores exist almost everywhere; this can make it impossible to remove all mold. 
  • Mold may enter your home through windows, doors, or AC/heating systems. 
  • Before mold remediation can start, the sources of water or moisture must be addressed. 
  • Mold often produces a strong, musty odor, that you might be able to smell and identify. 

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your mold disaster needs to get it back to “Like it never even happened.”

SERVPRO of Norwood West Roxbury Uses Emergency Readiness Plan For Businesses

1/17/2022 (Permalink)

Black background with orange text and SERVPRO logo We never know when a disaster will hit, but it is important to have a plan ready for your business.

We never know when a disaster will hit, but it is important to have a plan ready for your business. Without proper preparation, a relatively minor emergency can have tragic consequences for any business. 

An Emergency Readiness Plan must include the following:

  • A procedure for reporting emergencies
  • An evacuation plan
  • A way to account for all employees after the evacuation
  • Medical or rescue duties being performed by employees, if applicable

To truly protect your employees, your contingency plan could also include a description of the various alarms that will go off in the event of an emergency.

You may also want to come up with an alternative communications location where everyone can gather in the event of a fire or smoke damage to the property. 

Once the plan is in place, select an employee to lead the facility in event of an emergency. Your employees should also be trained so they understand the plan. Consider holding practice drills to test. 

SERVPRO of Norwood West Roxbury is available 24/7 including holidays and weekends to assist you with your commercial restoration needs to get it back to “Like it never even happened.” 

Spring Cleaning

4/7/2021 (Permalink)

Now that spring is upon us once again, cleaning is probably on your mind. Whether you just need to freshen up your home after a long winter or you're thinking about cleaning out cluttered spaces SERVPRO of Norwood/West Roxbury is here to help with some tips to get you started!

Lemon Power

This spring, make faucets clean and sparkly by rubbing a lemon half on the water stains. The citric acid helps remove hard water marks. Then, use the other half of the lemon for our next tip.

Cut a lemon into halves, squeeze the juice into 1/2 cup of water and drop the rinds into the mixture. Microwave for three minutes and let it stand for five minutes without opening the door. The trapped steam will loosen the grime, so you can wipe the microwave clean with less elbow grease.

White Vinegar Beats Buildup

Looking for more natural ways to clean your bathroom? Vinegar can dissolve the mineral deposits accumulate in showerheads over time, causing reduced pressure and water flow. Fill a plastic bag with white vinegar, secure it over the showerhead with a rubber band and leave it overnight to get rid of buildup. Just be sure to run the shower before you hop in, or you risk smelling like vinegar all day.

Mix ¼ cup of white vinegar, 2 cups of water and 2 teaspoons of liquid soap into a spray bottle. Spray the mixture onto the glass and scrub with newspaper for a streak-free window or mirror. The ink acts as a mild abrasive and allows you to make use of old newspapers.

Magic Dryer Sheets

Dryer sheets are non-abrasive and a great way to remove burnt-on food from your stove. Place a wet dryer sheet on your stovetop. Leave it on your hard to remove residue at least 15 minutes. Start rubbing with the dryer sheet and watch the  gunk come off!

Grilling Onions

Get your grill cleaned up and ready for the warm weather. First, heat it up and spray some white vinegar onto the grates to help loosen the residue. Then, scrub the area firmly using half an onion. The acid from the onion will rid your grill of any leftover remnants.

Window Wash Your Carpet

The rubber edge of a window washing squeegee is a great tool for gripping and removing pet hair from your rug. Use a firm grip and make sure to clean up the excess hair as you go. Finish by running the vacuum to catch any hair still on the surface.

And don't forget that SERVPRO of Norwood/West Roxbury is here to help you with all of your spring cleaning needs! Just give us a call at (781) 769-9125.

Why Choose SERVPRO Norwood/West Roxbury - Restore Versus Replace

3/9/2021 (Permalink)

Everyone at SERVPRO Norwood/West Roxbury understands our customer's situation. After disaster strikes they want to know that they are receiving the best possible remediation services at a fair cost. The Disaster Remediation Teams at SERVPRO of Norwood/West Roxbury are uniquely qualified to help. Our results create a measurable difference.

Emergency Response 

Restoring property is our first priority. Our customers will appreciate our immediate response to their calls and they know everything is being done to limit the damage.

Minimize Cost

Restoring property is less expensive than replacing property. Our certified technicians follow the rule of, "Restore whenever possible, replace only when necessary." Our Disaster Remediation Teams make sure pretesting is completed on every loss to determine restorability. Furthermore, we will provide an itemized loss report complete with pictures of important items to ensure complete reimbursement on any claims.

Electronic Filing

To expedite the process even further we offer electronic claims filing for our customers. Our Claims Information Center provides fast, accurate information in a format insurance companies understand. This means our clients receive the highest allowable reimbursement in the fastest time possible.  Our reporting includes:

  1. A Complete Electronic Job File.
    1. First Notice of Loss.
    2. Detailed Estimate.
    3. Digital Loss Photos.
    4. Scanned Forms and Paperwork.
    5. All delivered by email or hard copy.
  2. On-line Access to All Files.
    1. New Assignments.
    2. Pending Jobs.
    3. Completed Jobs.

SERVPRO of Norwood/West Roxbury is here to help our community and will be by your side every step of the way after a crisis damages your commercial or residential property. Call (781) 769-9125 for help with any emergency and will make it, "Like it never even happened."

Complete Water Remediation

2/5/2021 (Permalink)

WHY SERVPRO of Norwood/West Roxbury Disaster Remediation Teams Can Make a Difference in Your Westwood, Ma commercial or residential property after disaster strikes. After a water damage incident, one thing most property owners do not consider is the potential risk of residual odor damage. We will help guard against such pleasantries.

To neutralize the unpleasant odors, our certified technicians utilize various tactics. First, we determine the cause of the odor. As water comes into contact with organic materials, rotting may take place and lead to the formation of the odors. At the same time, the odor can emanate from wet materials that are not thoroughly dry. 

To deal with the odor problem after water damage in teams of professionals start by determining the source of the odor. In most cases, the smell usually emanates from multiple sources; that is why we employ different methods in the deodorization process. To perform the job satisfactorily, we have the latest technical equipment and a vast wealth of knowledge on how to deal with such situations.  

When removing the unpleasant smell, our remediation experts understand that one type of deodorization agent cannot fight all types of water damage odor. For that reason, we use different types of deodorants to eliminate the different types of odor. Depending on the situation we are dealing with, we may decide to use thermal foggers or ULV foggers to dispense the deodorants.  

There are different types of deodorants that can be used. Some simply mask the odor. Unfortunately, these type of products do not last and eventually the odor will return, sometimes even more pungently. That is why our teams use filtration and absorption agents which combine with the odor particles causing them to fall on surfaces that we later on clean. After deodorization, we can apply disinfectants to inhibit the growth of mold.  

SERVPRO of Norwood/West Roxbury has a track record in eliminating bad smells from both commercial and residential properties. We are here to help our community and will be by your side every step of the way after a crisis damages your Westwood, Ma commercial or residential property. Call (781) 769-9125 for help with any emergency and will make it, "Like it never even happened."

Why SERVPRO of Norwood/West Roxbury - The Right Choice

2/5/2021 (Permalink)

When a storm causes a flood, or a burst pipe causes serious water damage to your Dedham, Ma commercial or residential property choosing the right restoration services provider makes all the difference. Property owners should be mindful of who they hire, as all service providers are not created equally. Before selecting a company to handle the job, keep in mind these points of emphasis:

  1. Only choose certified professionals to perform water damage restoration services. Technicians who have received certification have made the effort to get the best training possible, proving that they take their job seriously. Certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a sign that a professional has received the most up to date training and is knowledgeable in the latest techniques and technologies employed during repairs. The IICRC operates a Certified Firm registrant-only database on its site, making it easy to find a local, certified professional without trouble.
  2. Do not select a technician based only on the price. As a cost savings measure insurance companies often select a restoration company based on the estimation price. The cost of restoration is consistent throughout the industry. Therefore, the a lower cost means less services provided. While this may go unnoticed in the short term, long term issues like mold, odor or structural damage may occur. 
  3. A company that offers a range of water damage restoration services is the wisest choice. A company offering a full range of remediation services is the best equipped to identify and mitigate against secondary damage. We are a one-stop remediation-to-rebuild shop. That means we understand how remediation impacts rebuilding efforts. Our teams understand the impacts of decisions made during remediation to the cost of the rebuilding process as well as its overall long term success. 
  4. Emergency services are not always synonymous. Answering the phone 24 hours a day is not the same as having Teams on call, ready to be deployed 24 hours a day, every day of the week, including holidays. When disaster strikes every minute the start of remediation is delayed translates into increased remediation costs and timelines.

SERVPRO of Norwood/West Roxbury is here to help our community and will be by your side every step of the way after a crisis damages your Dedham, Ma commercial or residential property. Call (781) 769-9125 for help with any emergency and will make it, "Like it never even happened."

Why Choose SERVPRO Norwood/West Roxbury - Biohazard Remediation

2/5/2021 (Permalink)

Biohazard cleanup is  the cleaning, sanitation, and deodorizing of areas where a traumatic events such as an accident, injury or death has occurred. Usually this means dealing with blood, human or animal remains, chemical spills, and more. This also includes cleaning up after a crime scene, since it is up to the property owner to find biohazard cleaning services. 

Biohazard Cleanup Should Be Done By Professionals

SERVPRO of Norwood/West Roxbury Disaster Remediation Technicians are OSHA certified. Our technicians understand how to protect themselves and others with personal protective equipment (PPE) when dealing with blood borne pathogens. PPE helps ensure the safety of our workers. This equipment helps prevent hazardous material from contacting the body through the skin, eyes, mouth, nose or any other area. Although PPE varies from job to job, it should always include gloves, a hazardous material body-suit, and a respirator.

The Biohazard Cleanup Process

  1. First, our technicians will identify the affected areas and determine the scope of the work. Once the plan is agreed upon, the remediation begins as quickly as possible.
  2. We will always put the focus on both their safety and that of other individuals at the cleanup site.
  3. Our teams will properly remove and dispose of any potentially infectious materials from the site.
  4. Hazardous medical waste, such as: bodily fluids, or items that contain potential health hazards, are handled following OSHA and state of Massachusetts regulations. 
  5. We remove porous materials like fabric and carpeting following both industry and state of Massachusetts regulations.
  6. Non-hazardous materials are decontaminated if they are salvageable.
  7. After the cleanup and sanitization, we thoroughly deodorize the affected areas.
  8. Removing contaminated materials, then cleaning and sanitizing is usually enough to control odors. However, in rare cases, the crew will use hydroxyls or ozone to ensure the odor is eliminated.

SERVPRO of Norwood/West Roxbury is here to help our community and will be by your side every step of the way after a crisis damages your commercial or residential property. Call (781) 769-9125 for help with any emergency and will make it, "Like it never even happened."

Why SERVPRO of Norwood/West Roxbury - Attic Mold

1/26/2021 (Permalink)

Mold problems spread via spores that float in the air, which is why experts recommend immediate mold remediation. Unlike most other property damage, mold infestation can go unnoticed, especially in the attic space of your Norwood, MA commercial or residential property. Here are some potential warning signs to look for.

Gutter Issues

Did you know that problems with your rain gutters can cause rot, and leaks that may cause mold damage? Gutters can cause moisture problems in your attic if they become clogged and back up allowing water to get under the sheathing or behind the soffits. If the gutter is too small, misaligned or deformed  they could allow water to escape into your property.

Air Flow And Humidity

Air flow in your attic space is extremely important, especially during the hot and humid summer months. Attic ventilation works on the principle that heated air rises, primarily utilizing two types of vents: Intake vents, located at the lowest part of the roof under the eaves, allow cool air to enter the attic. Hot air exhaust vents, located at the peak of the roof, allow hot air to escape. When your attic space is not properly ventilated the build up of humidity may result in mold growth.

Roof Leaks  

You'd expect that a roof leak could cause moisture problems in the attic. It is a good idea to periodically check the sheathing for any signs of leakage or water damage. Over time even a small leak will, over time, result in mold growth.


Pests can be either a cause of or an effect of moisture problems. For example, damp wood termites love to infest wood that's already wet and rotting, so they could show up throughout your home after moisture problems develop. On the other hand, pests such as bats and raccoons can sometimes be the cause of a moisture problem in your home.

One way pests can cause moisture problems is simply by living in your attic. Their waste products could increase humidity and allow mold to develop. 

To keep mold problems from deteriorating the structural integrity of your home, you'll need to not only remove the mold but also eliminate the conditions that caused the mold to grow. That is why you need to call the mold remediation experts at SERVPRO of Norwood/West Roxbury. Our Disaster Remediation teams will help you salvage damaged materials, clean off mold, and remove excess moisture from the air. Also, we will help you get to the bottom of why the damage occurred in the first place so you prevent future damage. Call (781) 769-9125 and we will make it, "Like it never even happened."

SERVPRO Is Here To Help During This Time Of Need

4/7/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

For more information on COVID-19 and how best to improve your mental wellbeing during these uncertain times visit the Centers for Disease Control  website. 

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Norwood / West Roxbury, (781) 769-9125

All of us here at SERVPRO of Norwood / West Roxbury want you and your loved ones to stay safe and know that we will make it through this together!

Here To Help

3/19/2020 (Permalink)

These are difficult times we find ourselves in. The impacts to our clients and communities are unprecedented! The best course of action for us all to take is to be as informed as we can at this time. We at SERVPRO of Framingham plan on doing our part to keep our clients and communities informed. 

According to the CDC, at this time, "The best way to prevent illness is to avoid being exposed to this virus." The CDC recommends the following steps to take to protect yourself;

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

For more information on COVID-19 and how best to protect yourself and others around you visit the Centers for Disease Control website. 

All of us here at SERVPRO of Norwood / West Roxbury want you and your loved ones to stay safe and know that we will make it through this together!

When You Call, We Respond

2/6/2020 (Permalink)

Damage of any kind to your Medfield, MA business; especially fire or water damage, can be stressful for owners, property managers, employees and tenants. Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.

The first 24 hours can make the difference between restoring versus replacing your business property and belongings. SERVPRO of Norwood West Roxbury 1-4-8 Service Response Guidelines can prevent Fire/Water damage from creating long term problems.

1 - Within 1 hour from notice of loss, a SERVPRO of Norwood West Roxbury Professional contacts you to arrange for services.

4 - Within 4 hours of loss notification, a member of our Disaster Remediation Team will be on-site to start mitigation services.

8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

If disaster strikes your commercial property call SERVPRO of Norwood West Roxbury today - 781-769-9125

Certified Technicians

2/6/2020 (Permalink)

The Environmental Protection Agency (EPA) suggests that any homeowner experiencing mold growth should seek professional help removing any standing water or wet materials found on your property, as they serve as breeding grounds for many microorganisms including viruses, bacteria, and mold. Whether you experience a freshwater flood, sewage back-up, roof leaks, or plumbing issues, mold and mildew can develop soon after. 

An IICRC certified mold remediation specialist, like those offered at the SERVPRO of Norwood West Roxbury, can provide you with the professional services you need to remedy the problem and even give you tips that help prevent mold growth in the future. It takes a keen eye and advanced equipment to combat mold found in your home or business, especially in larger areas where there may also be hidden dangers that exist. SERVPRO of Norwood West Roxbury mold remediation specialists use premiere industry standards and methods to remove contaminated materials, following strict guidelines to contain the affected area, preventing further spread and limiting exposure to clean sections of your home. We pay close attention to furniture, upholstery items, bedding, and toys, using advanced cleaning and disinfection techniques to restore contents if at all possible. 
SERVPRO technicians may inspect every section of your home to determine how far the contamination has spread, eliminating potential problems one at a time before installing new materials that make your home look like new again.

Call SERVPRO of Norwood West Roxbury today for a full-service solution and remember, we are always here to help. Call 781-769-9125 for fast, efficient services.

Selling Your Home, Call Us

2/6/2020 (Permalink)

Are you selling your Dedham, MA home? Do you have realtors and inspectors coming in and checking things out?

We get calls from homeowners all the time that have had inspections done and realize they have a few things to take care of. Many times the caller doesn't know how to take care of these things, and that's when they call the professional staff at SERVPRO to get the job done! 

SERVPRO of Norwood West Roxbury can help with things you may not have even thought about.

  • Carpet cleaning
  • General cleaning
  • Mold inspections

Selling your home can be stressful, and our staff here at SERVPRO of Norwood West Roxbury want to set your mind at east. Let us help you with a few less things to worry about. Give us a call at 781-769-9125 and let us worry about it for you!

Is Your Shower Moldy

1/30/2020 (Permalink)

Finding mold in your shower can be upsetting. Moisture of any kind is a food source for mold, so it goes without reason that in most homes bathrooms and basements are where mold infestation begins. The good news is that you do not have to live with a moldy shower. In some cases, if the affected area is small, you can attempt mold cleanup yourself! To help, here are guidelines to follow for removing black mold from your shower.

Stay Safe

Safety should alway be your first priority when you decide to tackle removing mold in your West Roxbury, MA home. Wearing rubber gloves and old clothes is important. Also, proper ventilation is a must. Open a window and turn on the ceiling fan to keep the bathroom ventilated. When you are finished with the cleanup, take off your gloves and clothes and bag them. This will help to prevent the spreading any mold spores throughout other areas of your home. Throwing them away is the safest bet, but if you would like, washing your closes in a washing machine, with hot water should clean them.

Create a Cleaning Solution

There are plenty of cleaning solution options to choose from. You can buy mold removal cleaning products online or at your local hardware store. If you are concerned with using harsh chemicals in your home, white vinegar is an effective and non-toxic choice. Alternatively, you can also combine a gallon of water with a cup of Borax which is a powder laundry detergent easily found at most supermarkets. A bleach solution is an option too, but that can be dangerous and should only be used as a last resort.

Use the Solution

Pour the cleaning solution into a common household spray bottle. Spray the solution over the entire affected area and make sure to spray slightly beyond the visible infestation. Try to saturate the moldy area but not so much that any puddles are created. At this point you should be able to wipe away the mold and the cleaner using a cloth. If mold remains, try using a scrub brush to remove the remaining mold. If mold is stuck in the caulking or grout the best tool to use to remove the mold is an old toothbrush.

By following the above suggestions you can limit the mold damage and should be able to safely remove most mold infestations. However, if the problem persists or if the damage is significant, contact your local mold remediation and cleanup experts here at SERVPRO of Norwood West Roxbury. We will make it, "Like it never even happened."

SERVice Above The Rest!

3/20/2019 (Permalink)

Effective training is the best way to help ensure your customers receive the service they deserve. We are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

SERVPRO of Norwood/West Roxbury's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO of Norwood/West Roxbury's documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Why SERVPRO is the Restoration Company To Call

3/20/2019 (Permalink)

SERVPRO of Norwood/West Roxbury understands your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

We are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is our first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO of Newton/Wellesley makes sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

We can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

SERVPRO - The Most Trusted Restoration Company with over 50 years of Expertise

2/1/2019 (Permalink)

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business in Sacramento, Calif. With a background in cleaning and restoration, however, Ted and Doris soon transformed the company into a franchisor of cleanup and restoration specialists.

After selling its first Franchise in 1969, SERVPRO continued to grow, acquiring the Bristol-Myers Domesticare Division and its 175 Franchises in 1979.

SERVPRO relocated the corporate headquarters from Sacramento to Gallatin, TN, in 1988 in a strategic move to place itself within 600 miles of 50% of the U.S. population.

At the time of the relocation, the SERVPRO System consisted of 647 Franchises.

SERVPRO Corporate quickly became a key contributor in its community, and in 1991 the Nashville Business Journal named SERVPRO the Small Business of the Year. In the meantime the company continued its impressive growth, selling the 1,000th Franchise in 2000. Learn more about our Awards and Recognition.

In 2005, SERVPRO moved to a 140,000 square-foot, state-of-the-art facility in Gallatin to provide more room for expansion.

With a proud history, a successful present and a bright future, SERVPRO will press on toward becoming the premier cleaning and restoration company in the world.

The Power of Essential Oils

2/1/2019 (Permalink)

Have you ever worried about the antimicrobial products that you use? Sure they do the job but are they toxic? Are they suitable for use around children, pets, the chemically-sensitive or the elderly? Are they environmentally responsible & sustainable? Botanical products are the answer to all of these questions.

How can a disinfectant be less toxic than vinegar?

In nature, plants produce germ-killing 'essential oils' to protect themselves from invading microbes, similar to how our bodies produce antibodies for our protection. Benefect is a revolutionary blend of these antimicrobial extracts, particularly from the herb Thyme, and achieves remarkable efficacy ...without using any traditional synthetic chemicals

Here at SERVPRO we use Benefact. And people have asked what do we mean when we say Benefect is authentically botanical? “Authentic” is defined as not false or copied, genuine, real. “Botanical” means a substance obtained from a plant. Benefect was the world’s first and is still the ONLY authentically botanical disinfectant technology. It doesn’t use synthetic active ingredients but contains thyme and other essential oils, that are nonhazardous and sustainable, to kill the germs.

SERVPRO of Norwood/West Roxbury Offers Air Duct Cleaning Too

2/1/2019 (Permalink)

According to the National Air Ducts Cleaners Association (NADCA) Air Duct cleaning is an important component to improving indoor air quality and having a healthy home.  In addition to normal accumulations of dust and dirt found in all homes with air ducts, there are several other factors that can increase the need for regular HVAC system cleaning:

  • pets
  • occupants with allergies or asthma
  • cigarette or cigar smoke
  • water contamination or damage to the home or HVAC system
  • home renovation or remodeling projects

Some occupants are more sensitive to these contaminants than others. Allergy and asthma sufferers, as well as young children and the elderly tend to be more susceptible to the types of poor indoor air quality that air duct cleaning can help address.

 Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates.

SERVPRO of Norwood/West Roxbury routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

Pipe Freezing Season

1/24/2019 (Permalink)

It’s January in New England, which means Pipe Freezing Season! Anyone who has experienced this unexpected disaster knows the extent to which it can cause damage and disruption to the comfort and security to your home. In addition, it is a common misnomer to think this only happens when you are away or when a home is vacated.   

     When water freezes, it expands and sadly what most people do not know is that even metal cannot contain this tremendous expansion. The pipes most susceptible to freezing are outdoor hose bibs, swimming pool supplies lines and water sprinkler lines are water supply pipes contained in unheated interior areas like basements, crawl spaces, attics, garages, and even kitchen cabinets. These pipes run against exterior walls that have little or no insulation.

    Flooding and water emergencies don’t wait for regular business hours and neither do we! SERVPRO Norwood/West Roxbury provides emergency water restoration services 24 hours a day, 7 days a week. In trouble? Give us a call and we will be there ASAP!


1/18/2019 (Permalink)

SERVPRO of Framingham, Newton/Wellesley has expanded resources available to you by acquiring SERVPRO of Norwood/West Roxbury. These combined franchises will now service towns as far west as Hopkinton and as far east towards the Dedham/Norwood region.

Dave Kurzontkowski, Licensed Contractor and former Insurance Agent and his wife Jill, purchased SERVPRO of Framingham in 2009 and subsequently SERVPRO of Newton Wellesley in 2015.

Dave and his team have earned an impeccable reputation in the area because of their excellent work ethic, congeniality and professionalism. This dedicated SERVPRO team is able to ease the stress and anxiety of customers experiencing difficult situations. A resident of Hopkinton commented after using SERVPRO of Framingham, Newton/Wellesley and Norwood/West Roxbury services, “I was truly impressed by their utmost professionalism, courtesy, and competency, and thoroughly cleaned up nicely after each job.“

The new location of SERVPRO of Norwood/WestRoxury, covers the towns of Norwood, Westwood, Dedham and West Roxbury.

SERVPRO has earned the title of trusted leader in the restoration industry with highly trained technicians committed to responding faster than any competitor to any size disaster, big or small. Offering 24-hour emergency service and providing the training and expertise to handle your immediate cleaning needs as well as the long term commitment to restore your property to a condition equivalent to “Like it never even happened.”®

Strategically located to be faster to getting to you when your need is greatest, SERVPRO also follows up with highly trained restoration technicians in advanced restoration, remodeling and renovation including custom carpentry.

SERVPRO Norwood/West Roxbury now offers Remodeling Services

1/17/2019 (Permalink)

It is hard to put into words what the reality is like when a homeowner or business owner experiences emotional devastation due to destruction of property by fire, invasive mold or flooding. Whether it happens to your home, the safe place that is the source of protection for your family or if it happens to the place that is the source of your livelihood, you are left feeling helpless and vulnerable. This unexpected trauma reaches you in stages, first you are in shock, second you attempt to make sense of the situation and think about possible solutions, and thirdly you call someone to assist you in the process of recovery. Making the right call to the right service that will see you through from start to finish without abandonment at any point in the process is critical to your future happiness and security. SERVPRO Norwood/West Roxburyis that service. If you call SERVPRO you will have made your first step toward complete recovery.

SERVPRO is now a one stop service, a company that offers restoration, renovation and complete rebuilding to reverse your devastating loss and to do so “Like it never even happened.” ®. When your needs are greatest, you want the most expertise full service company available locally and that is SERVPRO Norwood/West Roxbury.

There are additional benefits in choosing SERVPRO. One being that 95% of our work is dealing with renovations that entails insurance adjusters, insurance companies, and insurance agents.We welcome being the middleman because then we can ensure a smooth and continuous transition from the first moment of loss to the application of finishing touches. SERVPRO owner Dave Kurzontkowski is a Licensed Contractor, a former Insurance Agent, and an extremely knowledgeable restoration and renovation expert.

Our team of technicians, designers and construction crew are focused on every detail and will work with you, walking you through the entire collaborative process. Our quality craftsmanship and mastery will be displayed in your end product of a beautifully restored home or business so that you will feel “Like it never even happened.” ®