Common Sump Pump Problems
Sometimes a single sump pump just isn’t enough to handle a wet basement "event". The pump might not be reliable enough or powerful enough to handle the volume of water pouring in, especially during heavy rains. The quality of your sump pump matters, too: a cheap, plastic model is more likely to burn out or fail to keep up when it matters most.
> Upgrade your sump pump and add a battery backup sump pump. In rare cases, you might need more than one sump pump, installed in different corners of the basement.
If you're away from home and your sump pump loses power, your basement is vulnerable. The same storm that causes your basement to flood can also knock down power lines
> Back up! We recommend a high-capacity, battery-operated backup sump pump.
No water in the sump pump is a classic sign of an improperly installed pump or a pump that is not linked to a drainage system.
> Get your drainage system inspected and fixed. If there is no drainage system, have one installed.
If your sump doesn't have a lid - something we see every day in basements across the nation - it will get clogged and dirty over time and either slow down or stop entirely.
> Make sure your next one is covered with an airtight sealed lid that prevents debris.